INDYGO PREMIER
INDYGO PREMIER
INDYGO PREMIER
INDYGO PREMIER
Complete Management. Exceptional Service.
The Ultimate Indygo Experience.
Full-Service HOA Management. Redefined.
Your community deserves more than a management company. It deserves a dedicated partner who understands your vision, anticipates your needs, and takes ownership of the details that keep your association moving forward.
Introducing Indygo Premier, our most comprehensive community association management solution, designed for associations seeking a complete, hands-on management experience.
Building on everything offered through Indygo NOW and Indygo Preferred, Indygo Premier delivers full-service community management, including dedicated community management, financial oversight, homeowner engagement, covenant compliance, vendor coordination, maintenance oversight, board support, and strategic planning.
From everyday operations to long-term community goals, we're here to help your association succeed.
Your Community. Our Commitment. An Exceptional Partnership.
More Than Management. A True Partnership.
At Indygo Community Association Management, we understand that managing a community is about more than collecting assessments, coordinating vendors, or enforcing covenants.
It's about protecting investments, building relationships, maintaining community standards, and creating an environment where homeowners are proud to live.
Indygo Premier provides your association with a dedicated management team and the resources necessary to navigate the complexities of community association operations.
We work alongside your board of directors to implement decisions, coordinate services, address challenges, and help ensure the association operates efficiently and responsibly.
Your board leads with confidence. Indygo handles the details.
INDYGO PREMIER
Full-Service HOA Management. Redefined.
What's Included with INDYGO PREFERRED?
INDYGO Premier includes the financial management, Client Engagement, compliance oversight, and administrative support offered through our other service levels.
With Premier, these foundational services are enhanced by comprehensive operational management and dedicated board support.
Everything Included in Indygo NOW & INDYGO Preferred
1
7
Experienced Leadership. Personalized Attention.
Every community is unique, and effective management requires understanding its people, priorities, and challenges.
INDYGO Premier provides a dedicated Community Association Manager who serves as the primary operational partner to your board of directors.
Your manager helps coordinate daily association activities, implement board decisions, monitor ongoing projects, and provide professional guidance on community matters.
Services include:
Dedicated Community Association Manager
Board communication and operational coordination
Implementation and follow-through on board decisions
Oversight of ongoing association operations
Coordination with internal Indygo departments
Assistance with governing document administration
Strategic recommendations and operational guidance
Regular updates on association activities and outstanding matters
Dedicated Community Association Management
2
6
8
Strategic Planning & Long-Term Community Support
Transparency You Can See. Accountability You Can Trust.
Your community's financial health is one of its most important responsibilities.
Our accounting team provides professional financial administration, organized reporting, and established financial controls to support responsible stewardship of association funds.
Services include:
Assessment billing and payment administration
Accounts payable and receivable management
Monthly financial statements
Bank account reconciliations
Delinquency tracking and collection coordination
Annual budget preparation and financial planning support
Reserve fund accounting and reporting
Board-accessible financial information through Vantaca
Financial coordination with association accountants, auditors, and tax professionals
Comprehensive Financial Management
3
Protecting Standards. Preserving Community Pride.
Maintaining community standards is essential to protecting property values and preserving the character of your neighborhood.
INDYGO Premier provides organized compliance administration and architectural review coordination consistent with your association's governing documents.
Services include:
Scheduled community compliance inspections
Documentation of potential covenant violations
Compliance notices and follow-up tracking
Violation reporting to the board
Architectural review application intake and processing
Coordination with architectural review committees
Communication of architectural decisions
Maintenance of compliance and architectural records
Empowering Boards to Lead Effectively.
Volunteer board members should be focused on leadership and decision-making, not overwhelmed by administrative responsibilities.
INDYGO Premier provides professional support to help your board remain organized, informed, and prepared.
Services include:
Board meeting coordination and attendance as contracted
Meeting agenda and board packet preparation
Financial and management reporting
Annual meeting preparation and coordination
Budget ratification meeting support
Board action item tracking
Administrative support for association governance
Coordination with association legal counsel when authorized
Guidance on established association procedures and operational best practices
Keeping Communities Connected.
Clear and consistent communication builds trust between homeowners, board members, and management.
INDYGO Premier helps ensure residents receive timely information about important community matters.
Services include:
Community announcements and notices
Project and maintenance updates
Homeowner educational communications
Digital communications through Vantaca
Coordination of important association disclosures
Communication support during community projects and operational changes
5
8
Managing Today. Preparing for Tomorrow.
Great community management isn't just about addressing today's needs. It's about helping your association prepare for the future.
INDYGO Premier supports your board with planning, financial awareness, and operational recommendations to help protect the association's long-term interests.
Services include:
Annual operational planning
Long-term maintenance planning support
Reserve study coordination
Capital improvement planning assistance
Budget and assessment planning recommendations
Identification of operational challenges and opportunities
Coordination of special projects and major repairs, subject to agreed project scope
Dedicated Client Engagement Team
4
Because Every Homeowner Deserves to Be Heard.
We believe exceptional management begins with exceptional communication.
Our dedicated Client Engagement Team serves as a centralized resource for homeowners, helping ensure inquiries, requests, and concerns are documented, routed, and addressed efficiently.
From account questions to general community matters, our team helps create a consistent, professional experience.
Services include:
Homeowner communication and support
General inquiries and account assistance
Service request intake and tracking
Coordination with community managers and internal departments
Community announcements and notifications
Secure homeowner portal support
Emergency communication routing through established procedures
Reliable Operations. Trusted Oversight.
Maintaining a community requires dependable vendors, proactive coordination, and consistent follow-through.
INDYGO Premier helps oversee association maintenance responsibilities, coordinate service providers, and keep the board informed about operational needs.
Services include:
Vendor communication and coordination
Solicitation and comparison of vendor proposals
Contract administration and renewal tracking
Scheduling of routine maintenance services
Coordination of common-area repairs
Monitoring vendor performance and service concerns
Maintenance request tracking
Assistance with emergency maintenance coordination
Recommendations for preventative maintenance planning
Board Meeting & Governance Support
Community Compliance & Architectural Administration
Vendor Management & Maintenance Coordination
Community Communication & Resident Experience
Why Choose INDYGO PREMIER?
-
Your association benefits from a dedicated Community Association Manager supported by specialized internal departments.
-
From routine maintenance to compliance monitoring, we help identify concerns and coordinate solutions before small issues become larger problems.
-
Our Client Engagement Team helps homeowners receive consistent support while reducing unnecessary demands on volunteer board members.
-
With professional accounting and modern reporting tools, your board has the financial information needed to make informed decisions.
-
Through Vantaca, we combine accessible technology with responsive, relationship-focused management.
-
Accounting, Client Engagement, community management, and operational coordination work together to support your association.
-
Whether your association needs financial support, enhanced administrative assistance, or comprehensive management, Indygo offers a solution built around your community.
Three Solutions. One INDYGO Standard.
Whether your association needs financial support, enhanced administrative assistance, or comprehensive management, Indygo offers a solution built around your community.
Financial Management
Monthly Financial Reporting
Assessment Administration
Vantaca Portal
Dedicated Client Engagement
Homeowner Request Coordination
Compliance Inspections
Violation Administration
Dedicated Community Manager
Vendor & Maintenance Coordination
Board Meeting Support
Architectural Review Administration
Annual Meeting Coordination
Operational & Strategic Planning
SERVICES
INDYGO NOW
✓
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
INDYGO Preferred
✓
✓
✓
✓
✓
✓
✓
✓
-
-
-
-
-
-
INDYGO Premier
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Services, meeting attendance, inspection frequency, project management, and other responsibilities are defined in the association's management agreement. Certain specialized services may be available for an additional fee.
Designed for Communities That Expect More.
Indygo Premier is ideal for associations that:
Want a comprehensive, professional management solution.
Prefer to delegate routine operations to an experienced management team.
Need dedicated support for board members and homeowners.
Manage extensive common areas, amenities, or vendor relationships.
Require organized financial administration and ongoing operational oversight.
Want consistent communication, accountability, and follow-through.
Value a long-term management partner invested in the community's success.
The Premier Difference.
At Indygo, we don't believe full-service management should mean impersonal service, endless handoffs, or a one-size-fits-all experience.
We believe it should mean having a team that knows your community, understands your priorities, and takes pride in delivering exceptional results.
Our approach combines experienced professionals, specialized departments, modern technology, and a commitment to genuine relationships.
We don't simply manage associations.
We build partnerships, support communities, and help boards lead with confidence.
Full-Service Management. The INDYGO Way.
Your community is more than a collection of homes. It's an investment, a neighborhood, and a place people call home.
INDYGO Premier brings together the people, processes, and professional support necessary to help your association operate at its best.
From financial oversight to everyday operations, we're committed to providing the service, transparency, and attention your community deserves.
One Community. One Team. One Premier Experience.
Experience the Difference of INDYGO Premier.
Comprehensive management. Personalized service. Exceptional results.
Discover what your community can accomplish with a management partner who is committed to doing things differently.
Ready to Elevate Your Community?
Let us create a management solution tailored to your association's unique needs.